Scope of work
What We Do:
- Video Editing: Cutting, trimming, and structuring raw footage into a polished video.
- Basic Color Grading & Correction: Simple color grading and correction applied to all videos to ensure consistency.
- Advanced Color Grading: Available upon client request and may incur additional charges.
- Captions & Subtitles: Standard captions and subtitles for accessibility.
- Stock Footage & Music: Sourced from our licensed library. Clients can also provide their own assets.
- Motion Graphics: Basic motion graphics (text animations, lower-thirds, transitions).
- Project Management: A dedicated manager to streamline communication and revisions.
- Branding Support: Free branding guides and shooting guides to help improve video quality.
- File Delivery: Final exports in standard formats, stored for up to 30 days after final delivery.
What We Do Not Do:
- Record voiceovers
- Record screen recordings or take screenshots
- Independently source assets (besides music, stock footage, or motion graphics presets)
- Animation
- Excessive, complex, or custom motion graphics
- Sound design
- Graphic design
Things That May Delay Turnaround Time:
- Videos with long runtimes (depending on complexity)
- Videos requiring custom captioning
- Complex or high-volume revision requests
- Unclear, incomplete, or open-ended instructions
- Complex edits requiring high levels of fine-tuning (e.g., rotoscoping)
- Sending additional video notes/assets outside the designated project management system
- Reopening old orders (not allowed after 30 days of final delivery)
File Storage & Delivery:
- We will store project files for 30 days after final delivery.
- If clients need project files after 30 days, they must request them within that period.
- After 30 days, project files will be permanently deleted from our servers.
Additional Notes:
- Our services do not replace a full-time editor.
- We do our best to accommodate urgent requests, but first drafts require at least 2 business days, and revisions 24 hours.
- Clients can submit multiple video orders, which will be queued and completed one by one.
- We are not responsible for sourcing stock footage beyond our paid library—clients must provide additional assets if required.
- We reserve the right to delete media and assets from our storage after 30 days of no editing activity on an order.